Return Policy
test return policy
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At Hangukbox, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction.
30-Day Return Window
We offer a 30-day return policy, starting from the day you receive your item. This means you have 30 days to request a return if you are not completely satisfied with your purchase.
Eligibility Criteria
To be eligible for a return, your item must meet the following criteria:
- The item must be in the same condition as when you received it.
- The item must be unworn or unused.
- The item must have all tags attached.
- The item must be in its original packaging.
- You must provide the receipt or proof of purchase.
Initiating a Return
If you wish to initiate a return, please contact us at Info@hangukbox.com. Our customer service team will guide you through the process and provide you with a return shipping label.
Return Address
Please send your return to the following address:
[INSERT RETURN ADDRESS]
Important Note
Do not send the item back to us without first requesting a return. Returns that are not properly initiated will not be accepted.
Damages and Issues
Upon receiving your order, please inspect the items carefully. If you notice any defects